How to Cancel a GEICO Auto Policy

How to Cancel a GEICO Auto Policy
Indianapolis, Indiana, USA – September 22, 2018: The Circle City Classic Parade, Man wearing the Geico Gecko insurance mascot outfit

GEICO, short for Government Employees Insurance Company, began as an insurance company geared toward members of the United States military and government employees. Headquartered in Chevy Chase, Md., the company now serves the general population and is one of the top auto insurance companies. It also provides property coverage and various insurance policies for identity theft, life insurance, and overseas protection. GEICO auto insurance policies cover six months and are automatically renewed. Customers who want to cancel their policy must call a toll-free number, which is open 24 hours, seven days a week.


Make sure you have an alternate plan in place before you cancel GEICO. If it’s another insurance company, make sure there won’t be a gap in coverage between policies.

Gather your insurance papers together, including your GEICO policy number.

Call 1-866-915-1172, the number that handles GEICO insurance policy cancellations.

Give the customer service representative the requested information, which will include your policy number and name, possibly your date of birth, and the last four digits of your Social Security number.

Explain that you are canceling your policy and name an end date for your coverage. Ask the representative to confirm the coverage cancellation date verbally. Ask if you are due a refund for any unused portion of the policy that you prepaid for, and ensure how you will receive this refund.

Tips and Warnings

  • You can cancel your auto insurance policy midway through the coverage period – an approach is not a contract.
  • The customer service agent will most likely try to convince you to stay. Listen to the deal and decide if it’s worth it, but don’t give in to the pressure tactics of not canceling.
  • A lapse in auto insurance coverage of even one day can send your rates higher and is illegal in most jurisdictions.

How to contact Geico by email?

To contact Geico Insurance by email, follow these steps:

  1. Enter this link ;
  2. At the top, next to the magnifying glass icon, select “Spanish”;
  3. Under General Topic, choose the option that corresponds to the reason you need to contact Geico ;
  4. Next, more text boxes will appear, where you must enter information about the specific subject, the state where you are, the body of the message (where you will write your questions or comments), your name, and your email ;
  5. Once you’re done, click “Send an email.”

How to contact Geico through social networks?

With this option, all you have to do is log into your Twitter account (if you don’t have one, creating one is super easy), tweet your question or suggestion mentioning @Geico_Service, and post it. However, we do not recommend contacting Geico through social networks if what you want to consult is related to some private data, such as your policy.

How to contact Geico by traditional mail?

This option might seem a bit cumbersome to some people, mainly because of the time the process can take. However, if you want to contact Geico by traditional mail, you must select a category from the drop-down menu, choose the state where your policy is registered, and send the letter to the address that appears.

How to contact a Geico insurance agent?

If more personalized attention is what you want, then contacting a Geico insurance agent is your option. To do so, enter the company’s agent search engine, and choose one of the two search options: By zip code or state. The site will automatically show you the available agents for that specific area. It will give you all the necessary contact information, such as the address of the office where they work, phone number, and email.

Other ways to contact Geico

  • Website. There you can get information and a quote for almost any type of insurance, as well as file a claim or make a payment. The site also has a feature that helps you find the nearest and cheapest gas station.
  • Mobile apps. This portable option from Geico helps you keep track of your policy and billing details, access your digital car insurance ID card, pay bills, and file claims. You can also use the app to text chat with an agent, request roadside assistance, find parking, and track your car’s maintenance history.
  • Voice assistance. Geico’s Virtual Assistant is a feature of its mobile app for iOS and Android users that can answer your insurance questions and provide specific information about your policy. Your Geico account is also accessible through Amazon Alexa and Google Assistant.
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