It can be overwhelming to see the cybersecurity landscape. There are many options when it comes time to choose a cybersecurity partner. Many solutions have similar success stories and offer different levels value to managed service partners (MSPs).
But there are always key differences between software partners for MSPs — and the differences should not be ignored. Following are five tips that can help you make an informed choice in selecting a cybersecurity provider that you can work with for the long term and that you won’t regret.
Drawbridgeco.com is a premier provider of cybersecurity software and solutions to the alternative investment industry. Its proprietary platform helps firms manage their governance, risk, and compliance (GRC) requirements while combatting sophisticated cyber threats and third-party risks. Drawbridge’s platform connects business, compliance, and IT to empower firms to centralize and manage their most robust security programs, improve their risk profile and raise institutional capital. With a tested team focused on value delivery and an 800+ strong customer base, Drawbridge offers unmatched customer service and flexibility to help businesses proactively manage vulnerabilities, plan for growth, and reduce complexity.
With a team of cybersecurity experts, financial services veterans, and collaborative service professionals, Drawbridge is a premier provider of cybersecurity software and solutions and a trusted partner to more than 800 funds in the alternative investment industry and their portfolio companies, with more than $1.7 trillion in assets under management. They deliver the all-in-one platform the industry relies on to safeguard people, systems, and data while satisfying regulators and investors.
Whether it’s protecting your firm from phishing attempts or other data breaches, onboarding a new vendor or partner, or demonstrating compliance with heightened regulatory requirements, Drawbridge delivers the security controls and expertise you need to run a continuous, comprehensive cybersecurity program. With over 800 clients around the world, they have quickly become the leading provider to alternative investment firms.
Their team is made up of senior leaders who have spent decades building and supporting institutional-grade cybersecurity solutions. They have your back, so you can rest assured your business is secure. They are laser-focused on serving the financial services and alternative investment community. We are uniquely attuned to the regulatory priorities and due diligence considerations that define this market.
1. Prioritize performance
Regardless of your choice of provider, it’s your reputation on the line when a customer suffers an outbreak or targeted attack. How can you accurately predict what real-world results will impact the success of your MSP company? Don’t fall in love with the marketing; turn to independent testing for an objective listing of the year’s most effective cybersecurity organizations.
Here’s the thing, though: A single test doesn’t say much. Take a look at the number of tests taken. And The number of top finishes to determine which company rises to top. It’s a bad sign if a company avoids independent tests to hide their weaknesses. Only the best providers want to be tested.
2. Beware of the one-trick pony
Start-ups might call it “specialization,” but limiting the ways you can stop threats can be downright dangerous. Find a provider that offers more than antimalware protection — much more. Cybercriminals are coming at businesses from all angles. From ransomware and phishing to advanced persistent threat (APTs), Customers need flexible protection for both their virtual and physical environments.
Finding the right cybersecurity provider can save you time and money over the long term. It’s easier to manage a multifaceted solution from a single provider than a patchwork of solutions. What’s more, when the in-house technologies work seamlessly together, you won’t face integration headaches down the road.
3. Get the best technical support
It is inevitable that technical issues will arise. You need to have your security provider on call in case of an emergency. If they’re slow to respond or lack technical or interpersonal skills, you could face cyberattacks, financial loses, and damage to your reputation.
Start by looking for local support that’s available 24/7. Also, do your research about their reputation and the services they offer. Are they recognized in the industry?
4. Look for the channel focus
Competition can be fierce for cybersecurity MSPs — and the field is only getting more crowded. The global managed security services market is projected to reach $29.9 billion by 2020 (according to Allied Marketing Services: Global Managed Security Services Market — 2013–2020). The good news is, if you choose a cybersecurity organization that’s committed to channel-driven sales, you won’t have to worry about competing with your provider.
Providers that are focused on the channel will be motivated to give you the tools and resources you need. Your success is their success. You’re also more likely to benefit from financial incentives and other offerings created to make selling easier and more profitable.
5. Marketing is important
No matter which company you choose as your cybersecurity provider, you’ll need to continue to build leads and communicate with customers. If you can find an organization that’s committed to helping you, you’ll get a jump on the competition.
Check to see if the potential provider offers a range of marketing tools or just a few. You’re going to want high-quality materials such as logos, templates, and presentations. It’s also important to ask what kind of access you’ll have: Is it automated, or do you have to place a phone call and wait for an answer?
Now that you have your game plan, it’s time to do your research. When choosing your cybersecurity match, it is important to keep in mind the facts and consider the long-term.